Eligibility, enrolment, and registration
It’s simple. You can just go to contact us page in our website and send us a registration request. Alternatively, you can directly email or phone us and someone will get in touch with you within 24 hours.
The ball is in our court now. We will confirm your registration and send you the relevant documentation.
Of course you can do so and you will receive a full refund if you cancel 7 days before the start of the course.
Please note: If the cancellation request has been made within 7 days of the due date, a 20% administration fee will be deducted from the course fee. 35% of the course fee will be deducted if the cancellation is made within 7 days from the course start date. Any cancellation requested after that will not generate any refund.
You will be ready to start as long as you have access to the internet and a good connection.
Our team will be happy to assist you if you face problems accessing the course provided you have a good access to the internet.
Once you are signed up for a course, we will send you all the materials you need including any relevant login details. You will have access to Moodle where you can access course materials and upload your course work.
Tuition and payments
It depends on which course you are registered in. However, we make sure that our prices are competitive and ensure best value for money.
Payment of minimum 50% of the course fee will be required upon registration and the remaining balance should be paid by the course due date. However, payment plans can be discussed on request.
We accept online payments as well as bank deposits. Please speak to a member of the team for further details.
Yes sure, provided you notify us before the course starts. Otherwise, a cancellation fee will apply after that. Please check “Eligibility, Enrolment and Registration” section above for details.
Diplomas and certificates
At the end of your course, you will receive a Pitman Diploma or a CPD certificate depending on the type of programme you are taking, provided you completed your study successfully. If you signed for our online live English courses, you will receive a London Bridge Academy certification of completion.
As soon as you complete your programme, our assessor team will assess your coursework and will be internally verified. Finally, your course work will be externally verified by awarding body. we will then process your certification and will send it over to you online or by post within 5 working days. In some occasions, we do organise end of course events to celebrate the happy moments with participants and give certification in person.
From records, any participant who treats the course seriously and attend all assigned online sessions in addition to completing assignments will do well.
If you are participating in our live courses, we use Zoom platform to connect you to our UK based native teachers. All other courses will be taught in a self-paced manner where you are requested to login to your account and follow instructions, complete assignments and take exams. However, although those are self-paced programmes we do set deadlines for completion.
Our teachers and instructors are more than happy to reply to any questions you may have regarding assignments in specific and courses in general. Just us through our contact details provided and we will get back to you very shortly.
It depends on the length of course you signed up for. You will be given unit specification with details of Guided Learning Hours that you required to complete to get your qualification.
Homework varies from a course to another. However, our instructors will take in consideration the progress that the participant is making throughout the course in order to judge how much homework will be assigned.
All homework assignments and tests will be accessed online (Moodle). Either in the student portal or via emails from the instructor.
This only applies to our live online English courses where sessions will take place in preset timetables. Group online classes will meet with teachers via Zoom platform.
You will be able to begin your online class as soon as your registration is confirmed.
We will schedule you for the next available class.